Some funny complaint letters have become world famous. Here, is a collection of my favorites. Please send me your suggestions for other letters to be added to the collection. Just use the 'Contact Dear Customer Relations' page to get in touch and paste your letter into the email or add a link to the wall on the Dear Customer Relations Facebook page by following the link in the sidebar.
If any of the authors of the letters reproduced here are not happy for them to be included, please drop me a line and I will be happy to remove them (probably).
To jump to the letter, click on the picture/logo or the title:
This first letter is probably the most widely read complaint letter of all time. Addressed to Sir Richard Branson, it tells the sorry tale of the culinary disasters on a flight from Mumbai to Heathrow. Hysterically funny.
A letter to one of the UK's very worst hotel operators, complimenting them on the tasteless decor, non-existent maintenance, mould and bodily fluid stains, oh, and frilly smoke detectors.
A letter that all PMT sufferers (and husbands of PMT sufferers) will relate to, this is a rant about the message on the self-adhesive strip on a panty pad. Brilliant!
A lengthy rant to Nick Read, the CEO of Vodaphone about being passed from pillar to post by the customer relations department. Long, but worth reading right to its very funny ending.
From the "Dear Cretins..." at the start to the "..May you rot in hell"at the end, this is a genuine Mr. Angry letter. Some strong (but very funny) language.
Have you ever tried to get the local plods to deal with anti-social behaviour in your area? One citizen got fed up of being ignored
Ever hired a car that was a piece of junk? A rant to a hire car company that should have tried harder. Reproduced with kind permission of the Scary Duck blog.
Australia's largest power company realises that it hasn't billed John Noble for 18 months and decides it wants its money. John isn't so keen to part with $1,900!
A 96 year old woman decides to turn the tables on her bank. Sadly, not a genuine letter but still a classic nevertheless.
One of my own letters and the one that started this whole crazy obsession with complaining.
The letter is in the form of a draft magazine article sent to a famous health spa after a truly horrific and very expensive weekend.