Complaint Letters

An Arrhythmia Story

A dear friend of DCR has been through hell and back after she was treated for cardiac arrhythmia. Please read her story and share it. This is about a complaint, but this time, it is a very serious one. Very serious indeed.

Stratstone BMW – Can I have my Car Back Please?

Two weeks ago, I had two cars towed away on consecutive days. It wasn’t a good week. The first car was a cherished 21 year old sports car I’ve owned for 14 years and the alternator had finally given up the ghost. No problem with that. The second was a brand new BMW 420D M Sport Plus that I had just paid an awful lot of money for just a few weeks earlier. Oh well, Stratstone BMW would fix it for me wouldn’t they?
Well actually it turned out, they wouldn’t….

British Airways gnome

British Airways – The Suppository Gnome

John Wines and his wife Julie planned a holiday of a lifetime – a safari trip to Africa. To make sure that everything went to plan, John booked his flights with the ‘World’s Favourite Airline’. That, it turned out, was a big mistake….

Tampax Tampon Tantrum

Yes, this is a complaint letter about tampons.  So “Why is there a cuddly Labrador puppy?” I hear you say.  That’s Andrex, not Tampax, right? Well, it’s not just any old Labrador, it’s Marley, and he’s in the letter

lidl parking scam 2

A Nice LIDL Earner!

Steve Crowley recently witnessed his local Lidl store fining an elderly pensioner £90 for accidentally contravening their new parking restrictions. Steve thought that was disgraceful. If you agree, sign the petition to bring this odious practice to an end

parking complaint

Puerile Parking Prohibition in Portsmouth

We all see plenty of No Parking signs but there weren’t any when comedian, Eugene Mirman parked his car in Portsmouth. He even paid the parking charge. So, he was less than pleased when he found a parking ticket on his windscreen after a stroll round the New Hampshire town. In fact, he was so displeased that he wrote a letter to the authorities, and took out a full page advert in the local guidebook to make sure that they read it…

europcar satans chariot

Europcar Morocco: Satan’s Chariot

“I shook hands with a berber tribesman who’d been crossing the desert on a camel and sleeping rough for weeks and even HE was taken aback by the smell of my hand. “It’s the steering wheel!” I cried. “It’s not my fault!” An american tourist in Fez thought I was a vet. When I asked why, he said: “Your hand smells so bad I just assumed that it spent a lot of time deep inside pregnant cows.” “