Dear Customer Relations has become well known for its footnotes ‘For American Readers’ which seek to explain the finer points of UK English and place names to our American cousins. For this remarkable letter written by Tam Tran to US fast food chain, Checkers, the boot is on the other foot.
Ben de Loup had been having a bit of bother with his phone. As if that wasn’t bad enough, Vodaphone suddenly sent him a bill for £195…
Tony Cliffe’s vitriolic rant to regional rail operator Merseyrail after they decide to mark one of the busiest days in their history by using smaller trains
Fog on the lines, drizzle and farting dogs are all it takes to cause power outages in Nova Scotia. Janet Lunn couldn’t take any more after 82 hours without electricity.
A power cut lasting three days is inconvenient enough but when you have a body in the freezer in the loft, things can get decidedly unpleasant….
A truly visceral rant to high street bank Lloyds TSB containing more negative adjectives than you can shake a cheque book at. Catharsis at its best.
The latest candidate for the Best Ever Complaint Letter, this rant by James Lockley to budget airline Ryanair is utterly brilliant!
This very long exchange with costume jewellery retailer Pandora was submitted by Stephen Crowley. The Pandora Saga is an epic tale, featuring wizards, elves, orcs, a turkey… and a baboon’s bottom.
You might want to put the kettle on before you read it…
“We didn’t realise that the ‘boarding’ that began to show on the boards in the airport approximately 1 hour before the scheduled departure time was Lithuanian for “Stand in a greenhouse for 40 minutes and sweat until you turn into a pair of balls in a puddle”.
Who could know that buying the wrong toilet paper could have such disastrous consequences? When Brian Legget’s wife accidentally picked up a pack of Charmin Basic, little did she realise that it would cost her her life.