Comments for Dear Customer Relations - The World's Best Funny Complaint Letters http://www.dearcustomerrelations.com Send in your funny complaints!! Tue, 21 Feb 2012 08:52:01 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on The Exploding Rice Packet and the Dishwasher by Anthony http://www.dearcustomerrelations.com/2011/07/waitrose-basmati-rice/comment-page-1/#comment-10668 Anthony Tue, 21 Feb 2012 08:52:01 +0000 http://www.dearcustomerrelations.com/?p=619#comment-10668 Excellent! Have you written any compaint letters? You should send them in. Excellent! Have you written any compaint letters? You should send them in.

]]> Comment on The Exploding Rice Packet and the Dishwasher by Luke Clark http://www.dearcustomerrelations.com/2011/07/waitrose-basmati-rice/comment-page-1/#comment-10657 Luke Clark Tue, 21 Feb 2012 03:40:13 +0000 http://www.dearcustomerrelations.com/?p=619#comment-10657 Really?..... I mean, really?.... You actually managed to write a complaint letter about your own retardation? If you are so retarded you spray rice all over your kitchen upon opening a sealed packet, then that is only your own short coming. I'm sure you would be twice as fast to complain if the bag you had previously bought from your local retailer, had become unsealed and you somehow mange to spray (what I can only imagine, would look like a bag of decomposing maggots) all over your kitchen floor. I do understand your pain though. I mean I have the greatest of difficulties with tin cans, especially when there is no ring pull and you are required to purchase additional devices to aid you in the opening of them. I have tried many methods of removing the contents of these and have found that second to only carefully cutting off the rim on the top, using a device known as a "tin opener"(these devices can be purchased in both manual and automatic form), the best method is to violently smash the container on the corner of a kitchen worktop. Returning to the subject of your bag of rice, I agree adhesives used on this form of packaging can prove to be very problematic, sometimes. I mean who do these people think they are anyway, "keeping my products fresh", I want to eat my "easy to prepare" meal now, not after I've waged a full scale battle on a 6" strip of glue? Really?….. I mean, really?….
You actually managed to write a complaint letter about your own retardation? If you are so retarded you spray rice all over your kitchen upon opening a sealed packet, then that is only your own short coming. I’m sure you would be twice as fast to complain if the bag you had previously bought from your local retailer, had become unsealed and you somehow mange to spray (what I can only imagine, would look like a bag of decomposing maggots) all over your kitchen floor.
I do understand your pain though. I mean I have the greatest of difficulties with tin cans, especially when there is no ring pull and you are required to purchase additional devices to aid you in the opening of them. I have tried many methods of removing the contents of these and have found that second to only carefully cutting off the rim on the top, using a device known as a “tin opener”(these devices can be purchased in both manual and automatic form), the best method is to violently smash the container on the corner of a kitchen worktop.
Returning to the subject of your bag of rice, I agree adhesives used on this form of packaging can prove to be very problematic, sometimes.
I mean who do these people think they are anyway, “keeping my products fresh”, I want to eat my “easy to prepare” meal now, not after I’ve waged a full scale battle on a 6″ strip of glue?

]]> Comment on Ten Formal Complaints in Six Months by Nadine http://www.dearcustomerrelations.com/2011/09/ten-formal-complaints/comment-page-1/#comment-10395 Nadine Sun, 12 Feb 2012 05:33:53 +0000 http://www.dearcustomerrelations.com/?p=812#comment-10395 I wish I worked at this place. David is an evil genius! I wish I worked at this place. David is an evil genius!

]]> Comment on The Exploding Rice Packet and the Dishwasher by Anthony http://www.dearcustomerrelations.com/2011/07/waitrose-basmati-rice/comment-page-1/#comment-10043 Anthony Sat, 28 Jan 2012 22:45:57 +0000 http://www.dearcustomerrelations.com/?p=619#comment-10043 Alas, they didn't reply. Could have been fun. Alas, they didn’t reply. Could have been fun.

]]> Comment on The Exploding Rice Packet and the Dishwasher by Jim http://www.dearcustomerrelations.com/2011/07/waitrose-basmati-rice/comment-page-1/#comment-10041 Jim Sat, 28 Jan 2012 20:20:52 +0000 http://www.dearcustomerrelations.com/?p=619#comment-10041 Superb! I would love to know what the reply was,if any was attempted.Possibly the professors were too busy checking their diction to answer! Superb!
I would love to know what the reply was,if any was attempted.Possibly the professors were too busy checking their diction to answer!

]]> Comment on IKEA – Tales from the Big Blue Warehouse by Anthony http://www.dearcustomerrelations.com/ikea-tales-from-the-big-blue-warehouse/comment-page-1/#comment-10029 Anthony Sat, 28 Jan 2012 14:09:02 +0000 http://www.dearcustomerrelations.com/?page_id=165#comment-10029 Be sure to let us know how they respond. Be sure to let us know how they respond.

]]> Comment on IKEA – Tales from the Big Blue Warehouse by Scott http://www.dearcustomerrelations.com/ikea-tales-from-the-big-blue-warehouse/comment-page-1/#comment-10004 Scott Fri, 27 Jan 2012 23:42:48 +0000 http://www.dearcustomerrelations.com/?page_id=165#comment-10004 I have been attempting to get an extra shelf required to complete a "Besta" shelving unit using IKEA Direct because my local store (Edinburgh) never seems to have them in stock any-more (the range has not been discontinued)... After two attempts I received the following email response... "Hello Scott, Sorry for the confusion but IKEA Edinburgh is not stocking this item any longer but other stores such as Glasgow will continue to sell this product. I empathise with your situation and sorry for any inconvenience. Thank You IKEA Direct" So here is my reply... "I have to wonder what happened to CUSTOMER SERVICE in this country!!! Instead of telling me I have to go all the way to “other stores such as Glasgow” and apologising for the inconvenience because service at the Edinburgh store is so poor they have suddenly stopped bothering to stocking them, how about get one in stock from one of these “other stores” for a customer who has spent £100’s on Besta for his lounge and now has an incomplete unit for the lack of one shelf. That might actually constitute customer service! You are supposedly IKEA Direct are you not? In the absence of such, I’m just going to have to pass this on to the consumer press (Which? and BBC Watch Dog) as examples of how not to do it! Thanks for your help (yes that’s sarcasm)" I'll let you know if we get some real customer service or ignored. I have been attempting to get an extra shelf required to complete a “Besta” shelving unit using IKEA Direct because my local store (Edinburgh) never seems to have them in stock any-more (the range has not been discontinued)…

After two attempts I received the following email response…

“Hello Scott,

Sorry for the confusion but IKEA Edinburgh is not stocking this item any longer but other stores such as Glasgow will continue to sell this product. I empathise with your situation and sorry for any inconvenience.

Thank You

IKEA Direct”

So here is my reply…

“I have to wonder what happened to CUSTOMER SERVICE in this country!!!

Instead of telling me I have to go all the way to “other stores such as Glasgow” and apologising for the inconvenience because service at the Edinburgh store is so poor they have suddenly stopped bothering to stocking them, how about get one in stock from one of these “other stores” for a customer who has spent £100’s on Besta for his lounge and now has an incomplete unit for the lack of one shelf. That might actually constitute customer service! You are supposedly IKEA Direct are you not?

In the absence of such, I’m just going to have to pass this on to the consumer press (Which? and BBC Watch Dog) as examples of how not to do it!

Thanks for your help (yes that’s sarcasm)”

I’ll let you know if we get some real customer service or ignored.

]]> Comment on IKEA – Tales from the Big Blue Warehouse by Anthony http://www.dearcustomerrelations.com/ikea-tales-from-the-big-blue-warehouse/comment-page-1/#comment-9427 Anthony Mon, 09 Jan 2012 17:33:26 +0000 http://www.dearcustomerrelations.com/?page_id=165#comment-9427 Consider sending us your letter for the Big Blue Warehouse page. A Consider sending us your letter for the Big Blue Warehouse page. A

]]> Comment on IKEA – Tales from the Big Blue Warehouse by She http://www.dearcustomerrelations.com/ikea-tales-from-the-big-blue-warehouse/comment-page-1/#comment-9422 She Mon, 09 Jan 2012 14:07:33 +0000 http://www.dearcustomerrelations.com/?page_id=165#comment-9422 I stumbled upon your blog while searching for a picture of an Ikea store. See, I was preparing a similar blog post of my horrid experience with Ikea this weekend. I must confess, your story was actually worse. I wrote my own letter to Ikea, which was met with a form response telling me to do exactly what the store said it could not. I thought my letter was fantastic, that is, until I read Keith's letter. It totally made my day and helped me to realize I'm not alone in the Shafted-By-Ikea boat. I'm sure your desks, along with Keith's are all in the trash by now. My desk is still in the box in the middle of the floor. Frankly, I'm quite scared to even open it after the experience we had with The Bed. Thanks for a laugh today! She I stumbled upon your blog while searching for a picture of an Ikea store. See, I was preparing a similar blog post of my horrid experience with Ikea this weekend. I must confess, your story was actually worse. I wrote my own letter to Ikea, which was met with a form response telling me to do exactly what the store said it could not. I thought my letter was fantastic, that is, until I read Keith’s letter. It totally made my day and helped me to realize I’m not alone in the Shafted-By-Ikea boat.

I’m sure your desks, along with Keith’s are all in the trash by now. My desk is still in the box in the middle of the floor. Frankly, I’m quite scared to even open it after the experience we had with The Bed.

Thanks for a laugh today!
She

]]> Comment on Best Ever Complaint Letters by Anthony http://www.dearcustomerrelations.com/best-ever-complaint-letters/comment-page-1/#comment-8806 Anthony Mon, 19 Dec 2011 14:12:00 +0000 http://www.dearcustomerrelations.com/?page_id=106#comment-8806 Simon, Many thanks for these. Excellent letters! Are you happy for me to post them? Did you get any replies? If so, would be great to have scans. I can blank out addresses or any details you don't want shared. As for the Littlewood's advert, can you find a link to it on YouTube or similar? Would be good to have the reason for the complaint (even a still from the ad?) Thanks, Anthony Simon,

Many thanks for these. Excellent letters! Are you happy for me to post them?
Did you get any replies? If so, would be great to have scans. I can blank out addresses or any details you don’t want shared.
As for the Littlewood’s advert, can you find a link to it on YouTube or similar? Would be good to have the reason for the complaint (even a still from the ad?)
Thanks,

Anthony

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