best ever complaint letters

starbucks defaced cup

Starbucks: A Global Pandemic of Mediocrity

“I’ll never forget queuing very early one morning in a Starbucks near Union Square in San Francisco with all the flakes and hookers – they made the cast of ‘One Flew Over the Cuckoo’s Nest’ look like a bunch of Nobel prizewinners – and the barista looked at me like I was the crazy one just because I’d ordered a Quadruple Tall Latte”

David wilson homes and Bob

David Wilson Homes – How Not to Build a House

“Mr. Guttering’s unique installation on the rear elevation is a lesson to us all in how to piss-off a homeowner. Not only has he managed to leave a huge gap through which all the rainwater flows (making the downpipes entirely superfluous) but he has also managed to put it directly over the fibreglass mock-lead roof of the dining room below! Whenever it rains, it sounds like we have the entire Nagasaki Drum Ensemble rehearsing in the Dining Room”.