The Milkman and the Rocket Launcher
Before I start posting new letters, I though it would be worth revisiting a few of the early ones. I wrote this one 9 years ago and ended up reading it to twelve million people on NPR Radio in the USA.
complaint letter
Wizzair: Vexation in Vilnius
“We didn’t realise that the ‘boarding’ that began to show on the boards in the airport approximately 1 hour before the scheduled departure time was Lithuanian for “Stand in a greenhouse for 40 minutes and sweat until you turn into a pair of balls in a puddle”.