An Arrhythmia Story

A dear friend of DCR has been through hell and back after she was treated for cardiac arrhythmia. Please read her story and share it. This is about a complaint, but this time, it is a very serious one. Very serious indeed.

British Airways – The Suppository Gnome

British Airways gnome

John Wines and his wife Julie planned a holiday of a lifetime – a safari trip to Africa. To make sure that everything went to plan, John booked his flights with the ‘World’s Favourite Airline’. That, it turned out, was a big mistake….

Tampax Tampon Tantrum

Yes, this is a complaint letter about tampons.  So “Why is there a cuddly Labrador puppy?” I hear you say.  That’s Andrex, not Tampax, right? Well, it’s not just any old Labrador, it’s Marley, and he’s in the letter

A Nice LIDL Earner!

lidl parking scam 2

Steve Crowley recently witnessed his local Lidl store fining an elderly pensioner £90 for accidentally contravening their new parking restrictions. Steve thought that was disgraceful. If you agree, sign the petition to bring this odious practice to an end

Verizon: A Fishy Case of Mistaken Identity

verizon collage

Comedy writer Stephanie Yuhas was less than thrilled when Verizon Mobile sent her a bill for a cell phone which she didn’t even own. Apparently, someone had stolen her identity – or at least part of it…

Calor: A Nasty Case of Morning Gas

Kevin Borgers had had a busy bank holiday weekend and then a storm kept him awake most of the night. When he eventually got to sleep, he was less than happy when war broke out in his cul de sac…

Puerile Parking Prohibition in Portsmouth

parking complaint

We all see plenty of No Parking signs but there weren’t any when comedian, Eugene Mirman parked his car in Portsmouth. He even paid the parking charge. So, he was less than pleased when he found a parking ticket on his windscreen after a stroll round the New Hampshire town. In fact, he was so displeased that he wrote a letter to the authorities, and took out a full page advert in the local guidebook to make sure that they read it…

Virgin Atlantic: Jimmy Dean and the Lost Cat

Virgin Atlantic Lost cat

When James Dean (yes, really) got an upgrade to the Upper Class Cabin for his Virgin Atlantic flight to New York, he thought his luck was in. Sadly for James, whilst he lost himself in the luxury, his suitcase got lost in the baggage handling area…

Europcar Morocco: Satan’s Chariot

europcar satans chariot

“I shook hands with a berber tribesman who’d been crossing the desert on a camel and sleeping rough for weeks and even HE was taken aback by the smell of my hand. “It’s the steering wheel!” I cried. “It’s not my fault!” An american tourist in Fez thought I was a vet. When I asked why, he said: “Your hand smells so bad I just assumed that it spent a lot of time deep inside pregnant cows.” “

The Smelly Feet in Seat 15A

It never ceases to amaze me how many complaint letters are generated by our experiences on airlines. Here is another one but unusually, this letter is not addressed to the airline, but to one of its passengers!